Customer acquisition and commercial partnerships

Helping businesses reach customers and build commercial partnerships.

Ideal Marketing Solutions connects businesses with customer acquisition opportunities, marketing delivery partners and routes to market. We work with businesses, professional firms, marketers and introducers on practical, agreed campaigns.

Based in Newport, South Wales. Led by Stephen Jenkins and Neil MacInnes.

How IMS works A transporter bridge. On one bank, your business, which needs customers. On the other, the delivery partners who can reach them. IMS is the carriage that travels between the two. IMS Your business Needs customers Delivery partners Can reach them
A transporter bridge over a calm river at dawn, its two steel towers joined by a long lattice span.
Newport, South Wales

What we do now

Three services, all built on relationships.

Our established work is lead generation, particularly in the motor finance claims market. Around it sit the campaign partnerships and introductions that make campaigns work.

Current

01

Lead generation

Tell us the customer enquiries your business needs. Together we agree the campaign requirements, qualification criteria and delivery arrangements that will support them.

Lead generation
Current

02

Campaign partnerships

Campaign delivery through digital marketing companies, call centres and specialist partners, with IMS making the connection and coordinating the arrangement.

Campaign partnerships
Current

03

Routes to market

Introductions, distribution relationships and new propositions for your customers or audience.

Routes to market

Who we work with

Every campaign has two sides.

On one side, a business that needs customers. On the other, the marketers, call centres and providers who can reach them. Our work is the connection between the two.

Businesses and professional firms

You need customers.

  • Customer acquisition and lead generation
  • Practical campaign support
  • Requirements and outcomes agreed at the start
Discuss a campaign

Marketers, call centres and providers

You can reach them.

  • Supplying enquiries and delivering campaigns
  • Distribution through IMS relationships
  • Responsibilities and reporting agreed up front
Become a partner

A law firm or affinity group? Ask about a future branded membership

How we work

Agreed before it starts. Reviewed after.

Every campaign starts with a conversation about what a good result looks like, and ends with an honest look at whether it was achieved.

  1. Understand your requirements

    We discuss your audience, your objectives and what a suitable enquiry or commercial outcome looks like.

  2. Agree the approach

    We identify suitable delivery options and agree responsibilities, reporting and commercial terms.

  3. Review performance

    We review the agreed campaign outcomes and use the results to decide the next steps.

Planned

Where we are heading next.

These are partnership conversations, not live products. Each depends on provider agreements and launch readiness, and we welcome talks with suitable delivery and distribution partners.

  • Insurance partnerships

    Potential partner-supplied breakdown, gadget, travel and commercial insurance.

    Planned
  • Energy and utilities

    Potential switching referrals for businesses and consumers, through specialist partners.

    Planned
  • Affinity memberships

    Potential white-label or co-branded schemes for law firms, claims businesses and other groups.

    Planned

About IMS

A business built on working relationships.

IMS is led by Stephen Jenkins and Neil MacInnes, its two majority shareholders. Stephen's career spans more than 35 years in legal services, insurance and commercial business development.

The business brings that sector knowledge together with relationships across digital marketing, call centres and specialist service providers, to develop practical commercial opportunities.

About IMS
An open notebook on a navy desk, with a simple flow chart drawn in ink beside a fountain pen and a cup of tea.